The State of Customer Experience in 2024: Overcoming CX Challenges and Looking Ahead
Webinar
On-Demand
Transform your customer engagement approach with key insights from over 100 CX executives featured in our extensive State of CX 2024 Report.
In this webinar, we'll reveal the latest trends, innovative strategies, and major challenges to achieving exceptional customer experiences in today’s competitive market.
Sign up now for this exclusive release to gain access to crucial data and expert analysis, designed to enhance your customer experience initiatives.
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Attention law firm owners!
Do you struggle with finding high-quality employees that are actually qualified and also fit into your payroll budget?
Do you have remote workers that you want to be more integrated into your business?
If you answered yes to any of those questions, our upcoming workshop on how top firms build high-performance remote teams in 2023 is for you!
Together, we’ll explore:
The top priorities for your customers in 2024 (with actionable insights)
How personalization is key to winning over your customers
The biggest challenges in CX today (and strategies to overcome them)
Identifying where AI can significantly enhance your customer journey
Nextiva helps law firms work smarter and grow fearlessly.
“We get calls from all different types of people, and we work 24/7, so even when you’re not in the office, you’re still getting phone calls.”
IMAHN NADIM, OFFICE MANAGER,
WEST COAST TRIAL LAWYERS
“I love the idea that I carry my office and it weighs two and a half pounds. Give me an Internet connection, give me a dial-up connection, and I can still operate my office. As long as I have an Internet connection I’m in good shape, and that’s what really matters to me.”
MARC S. DOBIN, FOUNDER,
DOBIN LAW GROUP
Speakers
Wayne Butterfield
Global Head of Intelligent Automation Solutions, ISG
Chris Bryant
Director of Strategic Growth, Nextiva